Suspense Account

The Suspense Account is automatically created by Bookkeeper.
It is used to temporarily hold amounts when the correct account is not yet known.

Find the Suspense Account

1. From the left-hand menu, click Chart of Accounts
2. Scroll through the list to find Suspense Account

The Suspense Account is created automatically and does not need to be set up manually.

When the Suspense Account is used

The Suspense Account may be used when:

• Recording a receipt with unclear details
• Recording a payment without full information
• Creating a journal entry where the correct account is not yet known

This allows work to continue without blocking data entry.

Review the Suspense Account balance

1. Open Chart of Accounts
2. Click Suspense Account
3. Review the balance and related transactions

A non-zero balance means there are transactions that still need to be reviewed.

Clear items from the Suspense Account

1. Open the transaction linked to the Suspense Account
2. Click Edit
3. Replace Suspense Account with the correct account
4. Click Update

Once cleared, the Suspense Account balance should return to zero.

Notes

• The Suspense Account should be reviewed regularly.
• It is normal for it to be used temporarily.
• It should not carry balances long-term.